How to Uninstall Config Files from a Mac Computer
Learn how to remove or uninstall Config Files on MacOS
We strongly recommend using the configuration wizard on the Tech Lockdown dashboard. It will walk you through the installation process.
This help doc will provide an overview of the process.
Open Installed Config Files in System Settings
After Config Files are installed, your Mac keeps it's own copy of the restrictions being enforced. You'll need to use System Settings to remove the Config; deleting the original file you downloaded from the dashboard will not undo restrictions.
Open System Settings on your Mac, and navigate to General > Device Management. You can also search for "profiles":
You should see a full list of the currently installed Config Files. Proceed to the next step to remove them.
Remove Config Files
Next, click on the Config you'd like to remove. You should see it highlighted like this:
Next, press the Delete key on your Mac. You could instead click the Minus symbol near the bottom:
Confirm that you'd like to delete the Config by clicking Remove:
If you've enabled the Uninstall Prevention feature when you first downloaded the Config from Tech Lockdown, you'll now need to copy-paste the removal password from the dashboard:
Config Preset Removal Passcodes
Each Config Preset has it's own removal Passcode. To access them, go to the Tech Lockdown dashboard and navigate to Tools > Mac > Config Presets > Uninstall.
Note that you Tech Lockdown profile will need to be unlocked in order to copy the Passcodes.
Frequently Asked Questions
What if I need to access the removal passcodes if I don't have access to the Tech Lockdown dashboard?
Please reach out to our support email here .
Can I install a Config Preset without requiring a Passcode to remove?
Yes. Before you download the Config Preset, make sure that the Uninstall Prevented toggle is switched off (by default, it's set to on):
Note that you Tech Lockdown profile will need to be unlocked in order to switch off the toggle.
Why doesn't the Config File work?
Some Config Files will require a device restart in order to see any effects.
If you suspect that the Config File is still not working, please reach out to Tech Lockdown support.